Do you know the concept of Industry 4.0? For many companies, Industry 4.0 is still the “next thing” they should focus on, or the trend they are currently adopting their strategy to. It reflects the fourth industrial revolution triggered and enabled by developments in IT. Key elements include automation, robotization, big data analytics, smart systems, virtualization, AI, machine learning and Internet of Things. While companies and whole industries are still in the middle of this fourth revolution, the next revolution is already well on its way – Industry 5.0. What does it Industry 5.0 mean and what are its implications for your current and future business strategy? The concept of Industry 5.0 is a relatively new one. According to the European Union Industry 5.0 “provides a vision of industry that aims beyond efficiency and productivity as the sole goals, and reinforces the role and the contribution of industry to society.” and “It places the wellbeing of the worker at the centre of the production process and uses new technologies to provide prosperity beyond jobs and growth while respecting the production limits of the planet.” It complements the Industry 4.0 approach by “specifically putting research and innovation at the service of the transition to a sustainable, human-centric and resilient European industry”.

DAY 1 - June 10th

13:00 – 14:00 REGISTRATION

14:00 – 14:15 Welcome Speech - Robert Dyrcz, President FECMA (PICM)

14:15 – 14:45 Can I talk to you please? Communicating successfully and effectively - Philip King

14:45 – 15:15 Fraud and financial crimes impacting credit operations - Magnus Källhager

15:15 – 16:00 NETWORKING Coffee Break

16:00 – 17:00 PANEL DISCUSSION: Credit Management 5.0 - moderator: Sue Chapple (CICM), panellists: Nicolas Pilavidis (AICM), Prof. Dr. Matthias Schumann (BvCM), Robert Dyrcz (FECMA, PICM), Malin Simonsen (Svenska Kredit.), Peter Szentirmay (HCMA), Josef Busuttil (MACM)

19:30 Evening Cocktail & Gala Dinner

DAY 2 – June 11th

09:00 – 09:30 REGISTRATION

09:30 – 10:00 Opening Speech: Here we are again - Glen Bullivant, FCICM (CICM)

10:00 – 10:30 The origin and growth of AI - Nick Wilson

10:30 – 11:15 NETWORKING Coffee Break

11:15 – 11:45 From Complexity to Performance: Key Lessons Learned from 10+ Global Credit Transformations - Luke Sculthorp, FCICM (My DSO Manager)

11:45 – 12:15 PANEL DISCUSSION: Talent Development & Skills for Credit Management 5.0 - moderator: Katia Moulin Dumont, panelists: Kabir Gulabhan (Finspire Talent), Mihaela Olaru (Ocean Network Express)

12:15 – 12:45 From Risk Insight to Business Growth: Making Smarter Decisions Earlier - Andrew Share, Group Solutions Engineering Director - BI (Coface UK)

12:45 – 14:00 NETWORKING Lunch

14:00 – 14:45 Debt Collection in Europe - Thomas Voller (EuroCollectNet Lawyers), Robert Dyrcz (FECMA, PICM), Michael Evans (Geldards LLP)

14:45 – 15:45 PANEL DISCUSSION: Resilience and Growth – the growing importance of KYB (Know Your Business) - moderator: Ingrid Riehl (BIIA), panellists: Sara Constantini (CRIF), Simon Melon (Creditsafe), Argirios Dristas (Cedar Rose), Divya Tailang (Credence) 

15:45 – 16:15 NETWORKING Coffee Break

16:15 – 16:50 CONGRESS FORUM DISCUSSION: We all are in it – Uncertainty as new paradigm of Credit Management - moderator: Glen Bullivant, FCICM (CICM)

16:50 – 17:00 Closing Speech - Robert Dyrcz, President FECMA (PICM)