United Kingdom

Chartered Institute of Credit Management (CICM)

The Chartered Institute of Credit Management (CICM) is the largest recognised professional body in the world for the credit management community. Founded in 1939 as the Institute of Creditmen, later becoming the Institute of Credit Management, the Institute was granted its Royal Charter in 2014, becoming CICM. Representing all areas of the credit and collections lifecycle, it is the trusted leader and expert in its field providing its members with support, resources, advice and career development as well as a networking and interactive community. In addition to its comprehensive suite of qualifications and learning opportunities, events and magazine 'Credit Management', the CICM administers the Prompt Payment Code for BEIS. Independently, and through collaboration with business organisations, it provides vital advice to businesses of all sizes on how to best manage cashflow and credit.

Through a programme of publications, communications, helplines, conferences and regional events, CICM ensures its members are supported, kept up-to-date and equipped to meet the demands of the crucial role they perform in modern business. 

The CICM offers a range of services including:

  • a comprehensive range of training and Ofqual regulated qualifications
  • conferences and events
  • the industry leading Credit Management magazine
  • monthly member InBrief newsletter and Technical Briefing
  • on line resources including CICM Knowledge Hub and Mentor Hub
  • a Recruitment Hub
  • the CICMQ quality accreditation scheme which recognises outstanding organisations
  • a strong network of Corporate Partners
  • a helpline for legal, insolvency, business and credit related matters
  • a network of 21 branches across the UK, including the Dublin, Ireland branch launched in 2018
  • networking opportunities across several social media channels

The CICM also consults with and makes recommendations to the UK Government, other professional bodies and trade associations


Contact Information

Chartered Institute of Credit Management (CICM)

1, Accent Park

Orton Southgate





Phone: 01780 722912

Website: www.cicm.com

Email: info@cicm.com